Foreign Service Benefit Plan (FSBP) is privileged to draw on the over seven decades of experience in providing services tailored to the unique needs of the Foreign Service. We now serve all Federal Executive Branch personnel advancing foreign and intelligence missions.
FSBP has direct billing relationships with over 200 health care providers across the world. These arrangements exist to simplify your care. By using these providers when available, you avoid prepaying the bill. These providers will bill us directly for covered services; we then pay them directly; you receive a bill only if a balance remains after this process. For outpatient services, you pay your deductible and any applicable coinsurance per the facility’s procedures. While many of these providers have direct billing arrangements for inpatient hospitalization only, several have arrangements for additional health care services including accidental injury, complete maternity care, routine physical exams and urgent care. In addition to those providers listed by region in the tabs here, many Seventh-Day Adventist Hospitals and Clinics in foreign countries participate in our direct billing arrangement. Members must call ahead to the hospital or clinic to confirm participation.
If you receive outpatient care at one of the providers whose arrangements with us include outpatient care, it is important that you share with the facility your current deductible status prior to your visit. There are three ways you can do this:
- Inform the provider that you are covered by FSBP prior to your visit, with enough time for the provider to verify coverage and obtain the deductible status from the Plan; or
- Show the admissions/billing office the amount of calendar year deductible left to be met (if any) using the Aetna HealthSM App/Benefit Usage screen on your smart phone; or
- Bring a copy of the most recent Explanation of Benefits Statement (EOB) that shows your deductible status.
Remember that in some cases a 10% coinsurance charge also will be your responsibility to pay.
If you do not provide the information above, the facility will collect the $300 deductible and 10% coinsurance and submit the claim to the Plan marked “Member Paid.” If you have met all or part of the deductible, then the claims payment will be split between you and the facility accordingly.
In the event that a health care provider requires you submit a claim yourself, please use our secure electronic claim filing system in the Member Portal to ensure your claim is delivered promptly. It is important you assign benefits to the health care facility.
Any questions? Please call us at (202) 833-4910 or email health@afspa.org.
AFSPA is proud of the growing number of relationships it has for FSBP members in Asia. Please take advantage of our partnerships for convenience when you need care.
All FSBP Asian Direct Billing Partners
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Beijing | Beijing International (SOS) Clinic | All covered outpatient services |
Beijing | Beijing United Family Chao Wai Clinic Co. Ltd (CBD Clinic) | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Hospital Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Hospital Management Co., Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Health Center Co. Ltd (New Hope) | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Jian Guo Men Clinic | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family LiangMa Clinic Co | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Rehabilitation Hospital Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Fu Xing Men Clinic Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Guangqumen Clinic Co. Ltd |
Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Wudaokou Clinic Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing Vista Clinic | Inpatient |
Chengdu | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Chongqin | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Dongguan | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Guangzhou | Eur AM Medical Center | Inpatient , Complete maternity care, Routine annual physical exam |
Guangzhou | Global Doctors | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Guangzhou | Guangzhou United Family Hospital Co. Ltd | Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services |
Guangzhou | Guangzhou United Family Yue Xiu Clinic Co. Ltd | Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services |
Nanchang | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Nanjing | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Shanghai | Shanghai He Man Jia Clinic Co | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shanghai | Shanghai United Family Clinic- Minhang, Inc |
Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shanghai | Shanghai United Family Hospital Inc | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shanghai | Shanghai United Family Xincheng Hospital |
Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shenyang | Global Doctors | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Xi'an | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
City | Facility | Billing Arrangement |
---|---|---|
Fukuoka | Fukuoka Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Kanagawa | Shonan Atsugi Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Kanagawa | Shonan Fujisawa Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Kanagawa | Shonan Kamakura General Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Okinawa | Adventist Medical Center |
Inpatient, Routine annual physical exam |
Okinawa | Chubu Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Okinawa | Nanbu Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Tokyo | Tokyo Medical and Surgical Clinic |
Routine annual physical exam |
Tokyo | Tokyo Nishi Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Cheonan-si | Dankook University Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Gyunggi-do | Good Morning Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Gyunggi-do | Seoul Jaeil Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Gyunggi-do | Seoul National University Bundang Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Pyeongtaek | Pyeongtaek International Hospital | Inpatient , Complete maternity care, Routine annual physical exam |
Pyeongtaek | Pyeongtaek St. Mary’s Hospital |
Inpatient, Accidental Injury, Complete Maternity, Routine physical exam, All covered outpatient medical services |
Seoul | Asan Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Samsung Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Seoul National University Hospital |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Seoul St. Mary's Hospital, Catholic University of Korea | Inpatient/ Accidental injury/ Complete maternity care/ All covered outpatient services |
Seoul | Severance Hospital |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Soon Chun Hyang University Hospital | Inpatient/ Complete maternity care |
Suwon-Osan Area | Ajou University Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Daegu Fatima Hospital | Inpatient / Complete maternity care / Routine annual physical exam / All covered outpatient services / Urgent care facility |
Taegu / Daegu | Dongsan Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Hyosung Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Medi Park International Clinic |
Inpatient , Complete maternity care, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Kuala Lumpur | MSK Medical Center |
Inpatient , Complete maternity care, Routine annual physical exam |
AFSPA is proud of the growing number of relationships it has for FSBP members in Europe. Please take advantage of our partnerships for convenience when you need care.
All FSBP European Direct Billing Partners
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Paris | American Hospital of Paris |
Inpatient , Accidental injury, Complete maternity care, Routine annual physical exam, Outpatient surgery |
City | Facility | Billing Arrangement |
---|---|---|
Amberg | Klinikum St. Marien Amberg | Inpatient |
Auerbach | St. Johannes Klinik | Inpatient |
Berlin | Krankenhaus Waldfriede | Inpatient |
Berlin | Park-Klinik Weissensee | Inpatient |
Berlin | Schlosspark Klinik | Inpatient |
Bernkastel-Kues | Cusanus Krankenhaus | Inpatient |
Burglengenfeld | Krankenhaus Burglengenfeld |
Inpatient |
Erlangen | Waldkrankenhaus St. Marien | Inpatient |
Frankfurt | Bethanien Krankenhaus | Inpatient |
Frankfurt | Diakonie Krankenhaus | Inpatient, Outpatient |
Frankfurt | St. Markus Krankenhaus | Inpatient |
Frankfurt | Universitatsklinikum Frankfurt Goethe-Universitat |
Inpatient |
Garmisch-Partenkirchen | Klinikum Garmisch-Partenkirchen |
Inpatient |
Heidelberg | Atos Praxisklinik | Inpatient |
Heidelberg | Krankenhaus Salem | Inpatient |
Heidelberg | Universitätsklinikum Heidelberg | Inpatient, all specialties |
Homburg | Universitätskliniken des Saarlandes | Inpatient |
Kaiserslautern | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Kaiserslautern | Westpfalz-Klinikum GmbH |
Inpatient, Accidental injury, Complete maternity care, All covered outpatient medical services |
Landstuhl | Mediceum | Inpatient |
Landstuhl | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Landstuhl | MVZ Westpfalz Gmbh Radiologie |
Rountine annual physical exam, Accidental injury, All covered diagnostic X-rays and tests |
Landstuhl | Nardini Hospital St. Johannis |
Inpatient |
Landstuhl | ZAR Landstuhl |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Mainz | Universitätsklinik Mainz (Johannes Gutenberg-Universität Mainz Klinikum) | Inpatient |
Mainz | ZAR Mainz |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Mannheim | Theresienkrankenhaus und St. Hedwig-Klinik |
Inpatient |
Pirmasens | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Pirmasens | Stadtisches Krankenhaus Pirmasens |
Inpatient, Accidental injury, Complete maternity care, All covered outpatient services |
Regensburg | Klinik St. Hedwig | Inpatient |
Regensburg | Universitatsklinikum Regensburg |
Inpatient |
Schweinfurt | Leopoldina Krankenhaus | Inpatient |
Stuttgart | Kliniken Böblingen | Inpatient |
Stuttgart | Kliniken Sindelfingen | Inpatient |
Stuttgart | Krankenhaus Herrenberg | Inpatient |
Stuttgart | Krankenhaus Leonberg | Inpatient |
Stuttgart | Kreiskrankenhaus Calw | Inpatient |
Stuttgart | Kreiskrankenhaus Nagold | Inpatient |
Stuttgart | Marienhospital Stuttgart | Inpatient |
Sulzbach-Rosenberg | St. Anna Krankenhaus | Inpatient |
Trier | Krankenhaus der Barmherzigen Brüder | Inpatient |
Trier | ZAR Trier |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Tübingen | Universitätsklinikum Tübingen | Inpatient |
Weiden | Klinikum Weiden | Inpatient |
Weiden | Krankenhaus Eschenbach | Inpatient |
Weiden | Krankenhaus Kemnath | Inpatient |
Weiden | Krankenhaus Neustadt | Inpatient |
Weiden | Krankenhaus Tirschenreuth | Inpatient |
Weiden | Krankenhaus Vohenstrauss | Inpatient |
Weiden | Krankenhaus Waldsassen | Inpatient |
Weiden | Steinwaldklinik Erbendorf | Inpatient |
Wittlich | St. Elisabeth Krankenhaus | Inpatient |
Zweibrucken | Nardini Hospital St. Elisabeth |
Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Pozzonovo | MediClinic Caserma Ederle |
Inpatient, Accidental injury, Routine annual physical exam, All covered outpatient medical services |
Rome | Casa di Cura Paideia S.p.A |
Inpatient |
Vicenza | U.S. Abroad Health Care |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam, All covered outpatient medical services, Urgent Care |
City | Facility | Billing Arrangement |
---|---|---|
St. Petersburg | EuroMed Clinic | Inpatient |
St. Petersburg | MEDEM International Clinic & Hospital | Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Bern | Lindenhofspital | Inpatient, Complete maternity care |
Carouge | Clinique de Carouge | Inpatient, Complete maternity care |
Geneva | Hopital de la Tour | Inpatient, Complete maternity care |
City | Facility | Billing Arrangement |
---|---|---|
Various | HCA Healthcare UK |
Inpatient, Complete maternity care, Routine annual physical exam, Day Patient, Outpatient, Urgent Care |
London | Charing Cross Hospital, Thames View |
Inpatient, Complete maternity care |
London | Bupa Cromwell | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
London | Hammersmith Hospital, Sainsbury Wing |
Inpatient, Complete maternity care |
London | King Edward the VII's Sister Agnes | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
London | Queen Charlotte's and Chelsea Hospital |
Inpatient, Complete maternity care |
London | St. Mary’s Hospital, Lindo Wing |
Inpatient, Complete maternity care |
London | The Hospital of St. John & St. Elizabeth | Inpatient, Urgent care facility |
London | The London Clinic |
Inpatient, Day Patient, Outpatient |
London | The Western Eye Hospital |
Inpatient, Complete maternity care |
AFSPA is proud of the growing number of relationships it has for FSBP members in Central and South America. Please take advantage of our partnerships for convenience when you need care.
All FSBP Central and South American Direct Billing Partners
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Buenos Aires | Meditar |
Inpatient, Accidental Injury, All covered outpatient services |
City | Facility | Billing Arrangement |
---|---|---|
Pembroke | Hope Healthcare | Complete maternity care, Routine annual physical exam, All covered outpatient services |
City | Facility | Billing Arrangement |
---|---|---|
Bogota | Clinica Del Country | Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Panama City | Centro Medico Paitilla | Inpatient |
Panama City | Clinica Hospital San Fernando | Inpatient |
Panama City | Hospital Nacional | Inpatient |
Panama City | Hospital Punta Pacifica | Inpatient |
Panama City | Hospital Santa Fe | Inpatient |
AFSPA is proud of the growing number of relationships it has for FSBP members in the Middle East. Please take advantage of our partnerships for convenience when you need care.
All FSBP Middle Eastern Direct Billing Partners
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Herzliya | Herzliya Medical Center |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam, All covered outpatient medical services |
Jerusalem | Hadassah Medical Organization |
Inpatient, Routine annual physical exam, Complete maternity care, Accidental Injury, All covered outpatient medical services |
City | Facility | Billing Arrangement |
---|---|---|
Ankara | Ozel Ankara Guven Hastanesi |
Inpatient , Complete maternity care, Routine annual physical exam |
Various | Acibadem Hospital Group |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Various | TOBB ETU Hastanesi |
Inpatient, Complete maternity care, Routine annual physical exam |
Foreign Service Benefit Plan (FSBP) is privileged to draw on the over seven decades of experience in providing services tailored to the unique needs of the Foreign Service. We now serve all Federal Executive Branch personnel advancing foreign and intelligence missions.
FSBP has direct billing relationships with over 200 health care providers across the world. These arrangements exist to simplify your care. By using these providers when available, you avoid prepaying the bill. These providers will bill us directly for covered services; we then pay them directly; you receive a bill only if a balance remains after this process. For outpatient services, you pay your deductible and any applicable coinsurance per the facility’s procedures. While many of these providers have direct billing arrangements for inpatient hospitalization only, several have arrangements for additional health care services including accidental injury, complete maternity care, routine physical exams and urgent care. In addition to those providers listed by region in the tabs here, many Seventh-Day Adventist Hospitals and Clinics in foreign countries participate in our direct billing arrangement. Members must call ahead to the hospital or clinic to confirm participation.
If you receive outpatient care at one of the providers whose arrangements with us include outpatient care, it is important that you share with the facility your current deductible status prior to your visit. There are three ways you can do this:
- Inform the provider that you are covered by FSBP prior to your visit, with enough time for the provider to verify coverage and obtain the deductible status from the Plan; or
- Show the admissions/billing office the amount of calendar year deductible left to be met (if any) using the Aetna HealthSM App/Benefit Usage screen on your smart phone; or
- Bring a copy of the most recent Explanation of Benefits Statement (EOB) that shows your deductible status.
Remember that in some cases a 10% coinsurance charge also will be your responsibility to pay.
If you do not provide the information above, the facility will collect the $300 deductible and 10% coinsurance and submit the claim to the Plan marked “Member Paid.” If you have met all or part of the deductible, then the claims payment will be split between you and the facility accordingly.
In the event that a health care provider requires you submit a claim yourself, please use our secure electronic claim filing system in the Member Portal to ensure your claim is delivered promptly. It is important you assign benefits to the health care facility.
Any questions? Please call us at (202) 833-4910 or email health@afspa.org.
AFSPA is proud of the growing number of relationships it has for FSBP members in Asia. Please take advantage of our partnerships for convenience when you need care.
All FSBP Asian Direct Billing Partners
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Beijing | Beijing International (SOS) Clinic | All covered outpatient services |
Beijing | Beijing United Family Chao Wai Clinic Co. Ltd (CBD Clinic) | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Hospital Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Hospital Management Co., Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Health Center Co. Ltd (New Hope) | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Jian Guo Men Clinic | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family LiangMa Clinic Co | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Rehabilitation Hospital Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Fu Xing Men Clinic Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Guangqumen Clinic Co. Ltd |
Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing United Family Wudaokou Clinic Co. Ltd | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care, and all covered outpatient services |
Beijing | Beijing Vista Clinic | Inpatient |
Chengdu | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Chongqin | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Dongguan | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Guangzhou | Eur AM Medical Center | Inpatient , Complete maternity care, Routine annual physical exam |
Guangzhou | Global Doctors | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Guangzhou | Guangzhou United Family Hospital Co. Ltd | Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services |
Guangzhou | Guangzhou United Family Yue Xiu Clinic Co. Ltd | Inpatient, Accidental Injury, Complete maternity care and all covered outpatient services |
Nanchang | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Nanjing | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Shanghai | Shanghai He Man Jia Clinic Co | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shanghai | Shanghai United Family Clinic- Minhang, Inc |
Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shanghai | Shanghai United Family Hospital Inc | Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shanghai | Shanghai United Family Xincheng Hospital |
Inpatient, Routine annual physical exam, Accidental Injury, Complete maternity care and all covered outpatient services |
Shenyang | Global Doctors | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Xi'an | Global Doctors |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
City | Facility | Billing Arrangement |
---|---|---|
Fukuoka | Fukuoka Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Kanagawa | Shonan Atsugi Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Kanagawa | Shonan Fujisawa Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Kanagawa | Shonan Kamakura General Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Okinawa | Adventist Medical Center |
Inpatient, Routine annual physical exam |
Okinawa | Chubu Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Okinawa | Nanbu Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
Tokyo | Tokyo Medical and Surgical Clinic |
Routine annual physical exam |
Tokyo | Tokyo Nishi Tokushukai Hospital |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Cheonan-si | Dankook University Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Gyunggi-do | Good Morning Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Gyunggi-do | Seoul Jaeil Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Gyunggi-do | Seoul National University Bundang Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Pyeongtaek | Pyeongtaek International Hospital | Inpatient , Complete maternity care, Routine annual physical exam |
Pyeongtaek | Pyeongtaek St. Mary’s Hospital |
Inpatient, Accidental Injury, Complete Maternity, Routine physical exam, All covered outpatient medical services |
Seoul | Asan Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Samsung Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Seoul National University Hospital |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Seoul St. Mary's Hospital, Catholic University of Korea | Inpatient/ Accidental injury/ Complete maternity care/ All covered outpatient services |
Seoul | Severance Hospital |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Seoul | Soon Chun Hyang University Hospital | Inpatient/ Complete maternity care |
Suwon-Osan Area | Ajou University Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Daegu Fatima Hospital | Inpatient / Complete maternity care / Routine annual physical exam / All covered outpatient services / Urgent care facility |
Taegu / Daegu | Dongsan Medical Center | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Hyosung Hospital | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Taegu / Daegu | Medi Park International Clinic |
Inpatient , Complete maternity care, Routine annual physical exam |
City | Facility | Billing Arrangement |
---|---|---|
Kuala Lumpur | MSK Medical Center |
Inpatient , Complete maternity care, Routine annual physical exam |
AFSPA is proud of the growing number of relationships it has for FSBP members in Europe. Please take advantage of our partnerships for convenience when you need care.
All FSBP European Direct Billing Partners
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Paris | American Hospital of Paris |
Inpatient , Accidental injury, Complete maternity care, Routine annual physical exam, Outpatient surgery |
City | Facility | Billing Arrangement |
---|---|---|
Amberg | Klinikum St. Marien Amberg | Inpatient |
Auerbach | St. Johannes Klinik | Inpatient |
Berlin | Krankenhaus Waldfriede | Inpatient |
Berlin | Park-Klinik Weissensee | Inpatient |
Berlin | Schlosspark Klinik | Inpatient |
Bernkastel-Kues | Cusanus Krankenhaus | Inpatient |
Burglengenfeld | Krankenhaus Burglengenfeld |
Inpatient |
Erlangen | Waldkrankenhaus St. Marien | Inpatient |
Frankfurt | Bethanien Krankenhaus | Inpatient |
Frankfurt | Diakonie Krankenhaus | Inpatient, Outpatient |
Frankfurt | St. Markus Krankenhaus | Inpatient |
Frankfurt | Universitatsklinikum Frankfurt Goethe-Universitat |
Inpatient |
Garmisch-Partenkirchen | Klinikum Garmisch-Partenkirchen |
Inpatient |
Heidelberg | Atos Praxisklinik | Inpatient |
Heidelberg | Krankenhaus Salem | Inpatient |
Heidelberg | Universitätsklinikum Heidelberg | Inpatient, all specialties |
Homburg | Universitätskliniken des Saarlandes | Inpatient |
Kaiserslautern | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Kaiserslautern | Westpfalz-Klinikum GmbH |
Inpatient, Accidental injury, Complete maternity care, All covered outpatient medical services |
Landstuhl | Mediceum | Inpatient |
Landstuhl | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Landstuhl | MVZ Westpfalz Gmbh Radiologie |
Rountine annual physical exam, Accidental injury, All covered diagnostic X-rays and tests |
Landstuhl | Nardini Hospital St. Johannis |
Inpatient |
Landstuhl | ZAR Landstuhl |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Mainz | Universitätsklinik Mainz (Johannes Gutenberg-Universität Mainz Klinikum) | Inpatient |
Mainz | ZAR Mainz |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Mannheim | Theresienkrankenhaus und St. Hedwig-Klinik |
Inpatient |
Pirmasens | MVZ Westpfalz GmbH & American Medical Center |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services, Urgent care facility |
Pirmasens | Stadtisches Krankenhaus Pirmasens |
Inpatient, Accidental injury, Complete maternity care, All covered outpatient services |
Regensburg | Klinik St. Hedwig | Inpatient |
Regensburg | Universitatsklinikum Regensburg |
Inpatient |
Schweinfurt | Leopoldina Krankenhaus | Inpatient |
Stuttgart | Kliniken Böblingen | Inpatient |
Stuttgart | Kliniken Sindelfingen | Inpatient |
Stuttgart | Krankenhaus Herrenberg | Inpatient |
Stuttgart | Krankenhaus Leonberg | Inpatient |
Stuttgart | Kreiskrankenhaus Calw | Inpatient |
Stuttgart | Kreiskrankenhaus Nagold | Inpatient |
Stuttgart | Marienhospital Stuttgart | Inpatient |
Sulzbach-Rosenberg | St. Anna Krankenhaus | Inpatient |
Trier | Krankenhaus der Barmherzigen Brüder | Inpatient |
Trier | ZAR Trier |
Physical, Occupational & Speech Therapy, Neurological services, all covered outpatient medical services |
Tübingen | Universitätsklinikum Tübingen | Inpatient |
Weiden | Klinikum Weiden | Inpatient |
Weiden | Krankenhaus Eschenbach | Inpatient |
Weiden | Krankenhaus Kemnath | Inpatient |
Weiden | Krankenhaus Neustadt | Inpatient |
Weiden | Krankenhaus Tirschenreuth | Inpatient |
Weiden | Krankenhaus Vohenstrauss | Inpatient |
Weiden | Krankenhaus Waldsassen | Inpatient |
Weiden | Steinwaldklinik Erbendorf | Inpatient |
Wittlich | St. Elisabeth Krankenhaus | Inpatient |
Zweibrucken | Nardini Hospital St. Elisabeth |
Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Pozzonovo | MediClinic Caserma Ederle |
Inpatient, Accidental injury, Routine annual physical exam, All covered outpatient medical services |
Rome | Casa di Cura Paideia S.p.A |
Inpatient |
Vicenza | U.S. Abroad Health Care |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam, All covered outpatient medical services, Urgent Care |
City | Facility | Billing Arrangement |
---|---|---|
St. Petersburg | EuroMed Clinic | Inpatient |
St. Petersburg | MEDEM International Clinic & Hospital | Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Bern | Lindenhofspital | Inpatient, Complete maternity care |
Carouge | Clinique de Carouge | Inpatient, Complete maternity care |
Geneva | Hopital de la Tour | Inpatient, Complete maternity care |
City | Facility | Billing Arrangement |
---|---|---|
Various | HCA Healthcare UK |
Inpatient, Complete maternity care, Routine annual physical exam, Day Patient, Outpatient, Urgent Care |
London | Charing Cross Hospital, Thames View |
Inpatient, Complete maternity care |
London | Bupa Cromwell | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
London | Hammersmith Hospital, Sainsbury Wing |
Inpatient, Complete maternity care |
London | King Edward the VII's Sister Agnes | Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
London | Queen Charlotte's and Chelsea Hospital |
Inpatient, Complete maternity care |
London | St. Mary’s Hospital, Lindo Wing |
Inpatient, Complete maternity care |
London | The Hospital of St. John & St. Elizabeth | Inpatient, Urgent care facility |
London | The London Clinic |
Inpatient, Day Patient, Outpatient |
London | The Western Eye Hospital |
Inpatient, Complete maternity care |
AFSPA is proud of the growing number of relationships it has for FSBP members in Central and South America. Please take advantage of our partnerships for convenience when you need care.
All FSBP Central and South American Direct Billing Partners
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Buenos Aires | Meditar |
Inpatient, Accidental Injury, All covered outpatient services |
City | Facility | Billing Arrangement |
---|---|---|
Pembroke | Hope Healthcare | Complete maternity care, Routine annual physical exam, All covered outpatient services |
City | Facility | Billing Arrangement |
---|---|---|
Bogota | Clinica Del Country | Inpatient |
City | Facility | Billing Arrangement |
---|---|---|
Panama City | Centro Medico Paitilla | Inpatient |
Panama City | Clinica Hospital San Fernando | Inpatient |
Panama City | Hospital Nacional | Inpatient |
Panama City | Hospital Punta Pacifica | Inpatient |
Panama City | Hospital Santa Fe | Inpatient |
AFSPA is proud of the growing number of relationships it has for FSBP members in the Middle East. Please take advantage of our partnerships for convenience when you need care.
All FSBP Middle Eastern Direct Billing Partners
Select your country
City | Facility | Billing Arrangement |
---|---|---|
Herzliya | Herzliya Medical Center |
Inpatient, Accidental injury, Complete maternity care, Routine annual physical exam, All covered outpatient medical services |
Jerusalem | Hadassah Medical Organization |
Inpatient, Routine annual physical exam, Complete maternity care, Accidental Injury, All covered outpatient medical services |
City | Facility | Billing Arrangement |
---|---|---|
Ankara | Ozel Ankara Guven Hastanesi |
Inpatient , Complete maternity care, Routine annual physical exam |
Various | Acibadem Hospital Group |
Inpatient, Complete maternity care, Routine annual physical exam, All covered outpatient services |
Various | TOBB ETU Hastanesi |
Inpatient, Complete maternity care, Routine annual physical exam |
FAQs (7)
When filing a claim for covered services, bills and receipts should be itemized and show:
- Patient name, date of birth, address, phone number, and relationship to enrollee.
- Patient’s Plan identification number.
- Name, address, and tax identification number of the person or company providing the services or supplies. We do not need the tax ID number for providers outside the U.S.
- Date(s) of service, or date(s) supplies were furnished.
- Diagnosis or a description of your symptoms (not required for prescription medicine receipts).
- Charge for each service or supply.
- A brief description of each service or supply.
- If you have another health plan as your primary payor, you must send a copy of the explanation of benefits (EOB) you received from that payor (for example, the Medicare Summary Notice).
- Bills for private duty nursing care must show that the nurse is a Registered Nurse (R.N.) or Licensed Practical Nurse (L.P.N.). You also should include the initial history and physical, treatment plan indicating expected duration and frequency from your attending physician or other health care professional, and notes from the nurse.
- Claims for rental or purchase of durable medical equipment must include the purchase price, a prescription, and a statement of medical necessity including the diagnosis and estimated length of time needed.
- Claims for dental services submitted to FSBP must include a copy of the dentist’s itemized bill (including the required information listed above) and the dentist’s Federal Tax ID Number. We do not have separate dental claim forms.
- Click here to learn more about filing a massage claim.
The process to submit a claim online is simple: login to the Member Portal with your username and password. Once inside the portal, under the Secure Forms tab, select “Submit A Claim.” Follow the screen prompts to upload your PDF claim documents. You have the option to include questions or comments, or to send your claim to a specific Health Benefits Officer. Please ensure your name and member ID number appear on the claim.
If you are serving overseas, note that using State Department mail (Pouch Mail) will delay your claim’s processing significantly.
- For Self Only (401) enrollment, the deductible is $300 for in-network providers (including Guam) and providers outside the U.S., and $400 for out-of-network providers (including Guam).
- For Self Plus One (403) enrollment, the deductible is $600 for in-network providers (including Guam) and providers outside the U.S., and $800 for out-of-network providers (including Guam).
- Under a Self and Family (402) enrollment, the deductible is $600 for in-network providers (including Guam) and providers outside the U.S., and $800 for out-of-network providers (including Guam).
FSBP has a special arrangement with the e-Cleveland Clinic to provide our members with the option of a second opinion for certain diagnoses received from a foreign provider. The Overseas Second Opinion benefit provides access to nationally recognized specialists for a second opinion via the e-Cleveland Clinic. Once you obtain the second opinion, you choose whether to proceed with the original course of treatment, seek out another opinion, or arrange care with an alternate physician. To determine if you are eligible to participate, e-mail the Plan at secondopinion@aetna.com.
If you would like to see a second provider of your choice while serving overseas, the consultation and any medically necessary tests or services will be covered in the same way as any overseas provider. See Overseas.
FSBP was designed to make it easy for our members to receive the healthcare they need while overseas - anywhere in the world. Simply see the healthcare provider of your choice, pay your bill, and send us an itemized receipt along with the contact information of the provider. No translation or currency exchange information is necessary. (See Claims for more detailed instruction.)
FSBP staff focuses on building new relationships with providers that can serve large populations of our membership. We rely upon support from local experts, including Regional Medical Officers and staff, and administrative staff at embassies, consulates, and military bases. While we may be unable to pursue every suggestion, you are welcome to share your recommendations about providers that may serve our membership well. Please contact us.
For those benefits where copayments, coinsurance or deductibles apply, we pay 100% of the Plan allowance for the rest of the calendar year after your expenses total to:
- For Self Only enrollment $5,000 and for Self Plus One or Self and Family enrollment $7,000 for in-network providers (including Guam) and providers outside the 50 United States and when you use the Plan’s network retail pharmacy through Express Scripts (ESI), or home delivery (mail order) through the Express Scripts PharmacySM, or purchase prescriptions outside the 50 United States from a retail pharmacy or Military Treatment Facility (including Guam);
- For Self Only enrollment $7,000 and for Self Plus One or Self and Family enrollment $9,000 for in- and out-of-network providers combined (including Guam) and when you use the Plan’s network retail pharmacy through Express Scripts or home delivery (mail order) through the Express Scripts PharmacySM or purchase prescriptions outside the 50 United States from a retail pharmacy or Military Treatment Facility (including Guam).
For Self Plus One and Self and Family enrollments, once any individual family member reaches the Self Only catastrophic protection out-of-pocket maximum during the calendar year, that member’s claims will no longer be subject to associated cost-sharing amounts for the rest of the year. All other family members will be required to meet the balance of the catastrophic protection out-of-pocket maximum.
Any expenses incurred that apply toward the catastrophic out-of-pocket maximum for in-network or out-of-network apply toward both in and out-of-network limits.
This catastrophic protection out-of-pocket maximum is combined for medical/surgical, mental health/substance misuse disorder, and pharmacy. There are some expenses that do not fall under this provision; see your FSBP Brochure , Section 4, Your Costs for Covered Services.
FORMS & BROCHURES (10)
Form
Description
Action
FOREIGN SERVICE BENEFIT PLAN
PO Box 14079
Lexington, KY 40512-4079
FAX: (959)282-1516